Job Design Strategies
(Robinson, 2021)
Job design is the process of organizing job tasks, duties, and responsibilities
to maintain employee satisfaction and engagement. It involves identifying the
necessary knowledge, skills, and abilities needed for the job and the tasks and
responsibilities that have to be performed. Job design is a constant, ongoing
process as the global environment of roles, duties, responsibilities, and employee
needs and the market is constantly shifting (Frislid, 2023).
Successful job design helps align both business and employee values,
resulting in reduced turnover and increased productivity. Regular job design
also allows organizations to stay up-to-date on the ever-evolving work
expectations and landscape to attract top talent and provide current employees
the opportunity to succeed in their positions and enhance their overall
competencies (Indeed, 2023). Furthermore, proper job design can address
potential hazards and ergonometric concerns and help prevent workplace injuries
and illnesses. Clearly defined benchmarks in the job design also make it easier
to recognize and reward exceptional work performances. (Seema, 2023). Some job
design strategies used by organizations to increase productivity and efficiency
include:
(iEduNote, 2023)
Job Rotation
Job rotation is a unique, common strategy where the organization moves
employees to different jobs within the organization to help them develop new
skills, gain exposure and learn new roles. Employees in job rotation are
uniquely placed to cover absences for employees in other teams or departments
and gain an understanding of the full operation of the organization. This can prove
useful in succession planning, minimizing skills gaps, and keeping employees engaged
and adaptable to ever-changing roles (Frislid, 2023). According to Fargri et
al. (2010), job rotation enhances employees’ problem-solving skills and helps
them gain an understanding of their job holistically.
Job Enrichment
Job enrichment is focused on creating opportunities for an employee to
find greater levels of satisfaction in their current employment. This can be
done by grouping related tasks to promote role clarity, helping them build
relationships and role significance by introducing new partners and
stakeholders, or finding ways to provide developmental feedback and career pathing.
An organization should look into several factors when working toward job
enrichment, including skill variety, task identity, task significance, autonomy,
and feedback (Frislid, 2023). An enriched job will have more responsibility,
autonomy, various tasks, and growth opportunities (iEduNote, 2023).
Job Enlargement
Job enlargement refers to adding more responsibilities to an existing role.
This helps the employee learn new skills and work on new, related tasks. For
example, if there is an appliance technician who regularly works only on
refrigerators, the organization can expand their role to include washing machines.
This can apply to a white-collar job as well, such as enlarging the position of
an accountant who only does expense reporting to include assisting with general
ledgers. Job enlargement helps reduce monotony and gives employees the
opportunity to take on additional responsibilities (Frislid, 2023).
Job Simplification
Job simplification involves removing tasks or responsibilities from an existing
role to make it more specific. This strategy can be adopted for many reasons.
One, the job has taken on more responsibilities over time and can no longer be
managed by one person. Two, the organization wants to create a role focused on
specific tasks to get more productive in completing them (Frislid, 2023).
Job Reengineering
Job reengineering, also known as job redesign or work redesign, involves
restructuring the tasks, duties, and responsibilities of a specific job to make
it more encouraging and inspiring to the employee. Job reengineering includes
revising, analyzing, altering, reforming, and reshuffling job-related content
and dimensions to increase the variety of functions and assignments to motivate
employees and make them feel like an important asset to the organization. The
ultimate goal of job reengineering is to place the right person in the right role
and achieve the maximum output while improving their satisfaction levels
(Juneja, 2023).
(Juneja, 2023)
Conclusion
Job design is a systematic approach to creating jobs and roles that motivate
employees and add value to the organization. There are various strategies used
by organizations to design jobs, and each has its own benefits and drawbacks.
However, it is critical for organizations and managers to have a sound
knowledge of job design and implement it effectively to achieve organizational
success.
References
Faegri, T. E., Dyba, T. &
Dingsoyr, T., 2010. Introducing knowledge redundancy practice in software
development: experiences with job rotation in support work. Information and
software technology, 5(2), pp. 1118-1132.
Frislid, C. E., 2023. Job design.
[Online]
Available at: https://eddy.com/hr-encyclopedia/job-design/
[Accessed 28 April 2023].
iEduNote, 2023. Job design:
definition, approaches, techniques, and strategies. [Online]
Available at: https://www.iedunote.com/job-design
[Accessed 28 April 2023].
Indeed, 2023. Job design:
definition, importance, and strategies. [Online]
Available at: https://www.indeed.com/career-advice/career-development/job-design
[Accessed 28 April 2023].
Juneja, P., 2023. Job redesign:
meaning, process and its advantages. [Online]
Available at: https://www.managementstudyguide.com/job-redesign.htm
[Accessed 28 April 2023].
Robinson, A., 2021. 5 steps to
design a job that motivates employees. [Online]
Available at: https://hireology.com/blog/design-a-job-that-motivates-employees/
[Accessed 28 April 2023].
Seema, 2023. Job design. [Online]
Available at: https://www.preservearticles.com/human-resource-management/job-design/job-design/31378
[Accessed 28 April 2023].
Very useful content. Good job.
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